KUAGEAR LLC – Terms of Service
Effective Date: February 24, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, platforms, systems, and services operated by KUAGEAR LLC (“KUAGEAR,” “Company,” “we,” “our,” or “us”).
By accessing our website or using any KUAGEAR-operated service or brand, you agree to these Terms.
1. About KUAGEAR
KUAGEAR LLC is a California limited liability company operating as a holding company and parent entity for various business services, technology platforms, communication systems, automation infrastructure, consulting services, and branded initiatives.
Services may be offered directly under the KUAGEAR name or through affiliated brands, divisions, or service names (including, but not limited to, Grace Hub) operated by KUAGEAR.
2. Description of Services
KUAGEAR may provide services including, but not limited to:
• AI-powered voice communication systems
• SMS and messaging infrastructure
• Automation and workflow systems
• Digital communication platforms
• Business consulting and implementation services
• Technology support services
Services may evolve over time. We reserve the right to modify, suspend, or discontinue any service at our discretion.
Grace Hub Services: “Grace Hub is an AI-powered intake and communication platform operated by KUAGEAR LLC. Grace Hub services may include AI voice reception, automated SMS follow-up, appointment booking, and call transcription. All Grace Hub communications are subject to applicable consent requirements outlined in Section 3.
3. Communications Consent
By submitting your information, contacting KUAGEAR, or engaging with our services, you consent to receive communications related to your inquiry, account, or services.
Communications may include:
• Service-related emails
• Informational or transactional SMS messages
• Missed call notifications
• Appointment confirmations
• Follow-up communications
SMS messages are sent only after proper consent is obtained, whether via website form submission, verbal confirmation during a phone call, or another documented opt-in method.
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS communications is not a condition of purchase or service.
You may opt out of SMS communications at any time by replying:
STOP
For assistance, reply:
HELP
We do not sell, rent, or share SMS consent or mobile numbers with third parties for marketing purposes.
4. Client Responsibilities
Clients using KUAGEAR services are responsible for ensuring their use complies with all applicable laws and regulations, including but not limited to:
• The Telephone Consumer Protection Act (TCPA)
• HIPAA (if applicable)
• Federal and state privacy laws
• Industry-specific compliance requirements
KUAGEAR provides technology infrastructure and tools but does not assume legal responsibility for how clients configure or use those tools.
5. No Professional Advice
Information provided through our website, communications, or services does not constitute legal, medical, financial, or investment advice unless explicitly agreed to in a written contract.
Users are responsible for consulting appropriate licensed professionals when necessary.
6. Payment Terms
Where services require payment, pricing and billing terms will be outlined in separate agreements.
Failure to pay fees when due may result in suspension or termination of services.
7. Intellectual Property
All website content, branding, software systems, and materials provided by KUAGEAR remain the property of KUAGEAR LLC unless otherwise agreed in writing.
Clients may not copy, redistribute, reverse engineer, or resell proprietary systems without written permission.
8. Service Availability
KUAGEAR LLC provides technology infrastructure services. While we strive to maintain reliable service, we do not guarantee uninterrupted availability. Downtime may occur due to maintenance, technical issues, or third-party service providers.
9. Limitation of Liability
To the fullest extent permitted by law, KUAGEAR LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Total liability, if any, shall not exceed fees paid for the applicable service within the preceding 12 months.
10. Indemnification
You agree to indemnify and hold harmless KUAGEAR LLC from any claims, damages, losses, or legal expenses arising from:
• Your misuse of our services
• Your violation of applicable laws
• Your breach of these Terms
11. Termination
We reserve the right to suspend or terminate access to our services if these Terms are violated.
12. Governing Law
These Terms are governed by the laws of the State of California.
13. Updates to These Terms
We may update these Terms periodically. The Effective Date reflects the latest revision. Continued use of our services after updates are posted constitutes acceptance of the revised Terms.
14. Contact Information
KUAGEAR LLC
1401 21st St, Ste R
Sacramento, CA 95811
Email: info@kuagear.com